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FAQs 2018-03-21T11:05:14+00:00

At Blue Monkey Web Design Peterborough we don’t like to keep you in the dark but we don’t want you to waste your precious time contacting us if the answer to your question is a popular one. Therefore we have a list below of frequently asked questions for you and hopefully you will find the answer here, if not feel free to drop us a line or give me a ring.

Why use a professional company 2017-12-30T08:17:04+00:00

A website is like building a brick wall. You can do it yourself and it will probably be ok, but will you end up with a professional job?

The web is not what it used to be where anything would do. Now it is a multi-billion pound industry and it is your shop window. Have it done by a professional who will make it look great and stand the test of time, rather than a quick, cheap and easy, bodge job that won’t.

My only advice that I would give is – do not just get one quote, get several and make sure you ask as many questions as possible.

What is Website Maintenance? 2017-12-30T08:17:37+00:00

Website maintenance is a way to keep your website updated with new content that you provide.

Most good websites have new content updated regularly. Fresh content is what will keep your visitors coming back time and time again. This is an optional service that we provide for our customers.

What we offer at Blue Monkey Web Design Peterborough is that we will do that for you. It will free up your time in formating and entering text and images. We basically become your website maintainer,  anything you want adding you simply send and we add it on.

What is Hosting? 2017-12-30T08:18:45+00:00

Web hosting is where the website sits when it is designed for the world to see. It is the space in which you need for your website. This comes in a range of sizes dependant on how much space you need for the size of your website.

Lots of customers get confused when they receive their hosting and domain renewals – these are TWO separate things.

We provide 24/7 UK support 365 days a year and aim to handle all your web hosting queries within minutes. We’re proud to have some of the quickest support response rates in the web hosting industry.

Managing your website is easy with our advanced web hosting control panel.

Our web hosting control panel has been created in-house by our development team, which means it is tailored just for our customers.

You can transfer your hosting to us if you wish. Let us know who you are currently with along with any username and password to access the control panel.

We will take care of everything. We will transfer your domain name along with all of your existing website content.

What is a Domain name? 2017-12-30T08:19:37+00:00

A domain name is a specific name that you are going to use as your internet or email address. E.g. www.yourname.co.uk where yourname is the name that you choose which is called the domain name.

There are different suffixes available for purchase i.e. “.co.uk” for uk companies, “.ltd” for limited companies, “.org.uk” for registered charities, etc., etc.

At Blue Monkey Web Design Peterborough we guarantee that we will buy the domain name “IN YOUR NAME” and not ours (as some companies do). Meaning that the name is officially registered to YOU.

A domain name ending in .co.uk .org.uk .ltd.uk or .plc.uk or .me.uk in general can only be registered for a period of 2 years. It is possible now to register for longer.

Domain names ending in .com .net .org .info and .biz can be registered for a minimum of 1 year and up to a maximum of 10 years.

Mobile Friendly Sites 2017-12-30T08:20:02+00:00

At Bluemonkey webdesign Peterborough we build all our websites and shopping carts mobile ready at no extra cost. In the 21st Century all designs should be (as we call them) responsive there should be no need for extra cost to your design, if there is you should ask why. Most people today use phones and tablets to search the web. so make sure that your site is responsive before you sign up with a designer. Here at bluemonkey webdesign Peterborough, we will guarantee that your website or shopping cart will be responsive.

How much does a website cost? 2017-12-30T08:24:37+00:00

Unfortunately that’s a difficult question. It’s like asking how much does a car cost?  – There are quite a few factors that are going to affect the ultimate cost of your website. These factors are generally independent to each customer and include:

  • How many pages you are going to have.
  • If you will sell products on your website
  • The graphic work involved
  • How interactive your website will be

At Blue Monkey Web Design Peterborough  we do not offer plan A. B or C we believe everyone has the right to be on the web.

You tell me “YOUR” budget and we will do our best to help you. AND if we can’t no one can that’s our promise.

Once we have agreed a price we ask for a deposit and the rest to be paid on completion.

Once Paid in full the site fully belongs to you.

You will also need web hosting and domain name registration.

Do I need to hire a “local” web designer? 2017-12-30T08:24:03+00:00

Blue Monkey Web Design Peterborough creates websites for clients who are local, national and International.

By using the Internet, email, Skype and the telephone, it is possible to communicate effectively with customers anywhere in the world at any time with no need for that appointment to wait and see your designer.

We recommend and use Skype for our clients. www.skype.com

How long does it take to design and build a website? 2017-12-30T08:23:15+00:00

The time it takes to produce a website depends on the size and complexity of your site. A basic website typically takes around 2-4 weeks from beginning to end. Some more custom and complex project may take longer.

Will my website work on mobile devices? 2017-12-30T08:10:22+00:00

Yes, all our sites are responsive we ensure our sites work on all devices, including desktops, laptops, tablets and mobiles.

Do you build mobile apps? 2017-12-30T08:25:16+00:00

No, we don’t – but we do make our websites work on all devices. Developing an app for mobiles and tablets across the range of different platforms can be an expensive task, and in some cases can be resolved with a responsive website.

Can I sell products on my website? 2017-12-30T08:25:10+00:00

Sure thing – our content management system can build and host your online store, and we can set up all of the security necessary to ensure your customers’ details remain safe and secure.

What is a Content Management System (CMS)? 2017-12-30T08:25:01+00:00

A content management system (CMS) enables you to maintain the content on your website without any additional software our technical skill. When using a CMS, you can add new pages, upload images and be in full control of your site – all you need is a web browser and an internet connection.

Do you provide training on using the CMS? 2017-12-30T08:24:51+00:00

Yes we provide all our clients with training on maintaining their website via the CMS. We do this via Skype or Team viewer.

Can you design my logo? 2017-12-30T08:24:44+00:00

Yes, we can. Our skilled designers are not only GREAT at producing GREAT looking websites, but they can design a logo for your business too.